Absa won't reply and fix banking issue

Absa hasn't responded to my queries for over three months. I have informed them multiple times via email that they have opened two business accounts for me instead of one. I keep getting mails with statements from both accounts. Every time they escalate the complaints to management I do not get a reply. Because of the confusion, I don't know which banking account is correct. I have only confirmed one account at the branch. But I keep getting billed for two. Furthermore, the money I did deposit in the "wrong" account, I would like refunded into my proper account. Someone please help me.

I'm even signed up to the Business Banking via email and nothing gets resolved. What's going on?