HH
Herman H

1 reviews | Active since Dec 2015

14 Dec 2015, 10:47

ABSA wont cancel my credit card

I went to the branch and closed all my ABSA accounts, but apparently you cannot close your credit card at a branch. I have phoned the call centre three times, spoken to an agent and requested that they close my credit card. The agent then says that they will call me back, which has never happened. How am I supposed to stop my credit card account?

0
Replies (1)
Absa
Absa's reply14 Dec 2015, 12:42
Official
Hello hhamersma199,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd