ABSA won't block ******* account and consultant being arrogant

I called through to your ***** department and spoke to an ever unhelpful Yolanda Mashila who has a terrible attitude and is not willing to help. So arrogant and sarcastic. I told her I have a pending ***** case against someone who banks with you and she told me she cannot block the account. even with me being able to provide proof of the case nr from the police and asked her to check the account.

I told her I would report the matter to the NCR as Absa clearly does not care about clients and protecting them from being ****** from. And she told me I better do that. Then told me I swore at her (where I did not swear once and said that its **** that they wont block a ******* account) when I asked to speak to a manager she had a even more arrogant tone. and told me then I must wait and give the manager the info cause I wont give it to her. But all I did was give her the info and she did not listen. So I will be posting this to all the victims of the ******* and let them deal with Absa and mention the consultant.