BM
Babalwa M
1 reviews | Active since Aug 2020
25 Oct 2022, 19:48
Absa with *********** homeloan employees
I don't know how Absa can employ such *********** people. I wanted to do a further advance on my paid up home loan. I was sent from pillar to post. From collections to legal to applications No one new who could solve my problem of removing a hold on my account. I lost so much airtime because of this.
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Absa's replyOfficial
26 Oct 2022, 10:31Dear Babalwa Mgoduka Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's reply26 Oct 2022, 10:31
Official
Dear Babalwa Mgoduka Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw