<p>I'm really disgusted by how ABSA deals with it's bereaved customers. My wife took a will with ABSA in 2007, unfortunately she passed on in 2015. I submitted all the required documentation in relation to the finalisation of the will, but until today the small estate is still not finalised, but what is more painful is that, no feedback has ever been given as to what is happening, no phone call, no sms, no email, no whatsapp or even a fax, I'm totally in the dark. I hold ABSA directly liable on this matter!! The question I've been asking myself is, what was going to happen to my family if I was not working? I'm really angered and extremely agrieved by this heartless and insensitive behaviour by such a respectable brand. And I need feedback as of yesterday!! </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
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