Absa will rather reposes your car than trying to help or listen to customers!

Have bought like 10 cars through absa over the last few years and contact them today to see if I cant get payment holiday seeing I have to pay alot of money for medical emergency that discovery is not covering! It needs to be paid immediately seeing my wife is in hospital with rear kidney problem! What does absa tell me..... No sir you have to have your car for at least 1 year? Really? I traded in my old car which was with absa and 9 other before that and my new car I have had since March and this is the way absa treats loyal customers! Very disappointed with absa! Any other bank gives there clients option in case of emergency!