ABSA will not protect your account!!!!

ABSA will not protect your account!!!!

I am a student and currently doing my internship. With the little stipend I'm getting, Ive been feeding supporting my family and bloodsucking ABSA.

For over 7 months now I have been struggling with unauthorized debit orders going into my account. I have been complaining to Absa ever since and their lack of ability to protect their customers from ********** who just submit debit orders to clients without any service agreement is appauling.

And according to the bank, this is quite simple; if i want a debit order cancelled, i can just walk into a branch and have that done but the problem is the fee they charge to cancel these debit orders that were not authorized by me to begin with. So yes, Absa is dragging their feet in getting all this resolved because they are making a ton of money from charging money to reverse these transactions.

I have a student account for heavens sake, have you no remorse?! Whats even worse is that i went to ABSA to close the account in July when i had a balance of 0.00, they told me the account would close in 1/ 2days time because I had swiped the day before, so that transaction would have to clear, then they will close the account!

The account is still very much active and incurring debt because ABSA still after my blood, sweat and tears. I went back to their branch to enquire, and they told me i had to pay the incurred costs of 3359.00 so that my balance is 0.00 again and then only they can close the account. My employment contract has since ended, where am i going to get that money, and why should i be the one paying it when you are the ones that didnt close my account to begin with???? *I didnt make that much money a month to begin with*

Why is it so easy to have a bogus company submit a debit order request on your account at Absa? Why doing you charge us so much for your neglegence and incompetence ? From july - september i have not used the account and was under the assumption it was finally closed, so just your bank charges alone have incurred to 3359.00 in the space of 2 months????

What maricle does it take to close an account because clearly at winderemere branch they done know how to.

I have lost all faith in absa as a bank and their ability to safeguard their client's accounts and it is absolutely shocking for a brand this big. Lastly, i did not spend any 3 359.00 and therefore do not have it to give you ABSA, I'm an unemployed youth! SHAME ON YOU ABSA!!!.