Absa will not accept my FICA documents - They froze my account

Absa froze my bank account because my new work permit has not yet been issued. I took my proof of application and all my other FICA documents to my local branch in Sunnyside Pretoria and they simply declined to give me an extension. This has been the worst experience ever. I'm struggling financially because I cannot use the money in my bank account. When this I over I am changing banks!!! I've been with Absa since relocating to RSA, I clear am with the wrong bank !!! My colleague is also awaiting his new work permit, however, he is banking with FNB and they have never frozen his account ! Food for thought