AL
Adele L
1 reviews | Active since Nov 2013
07 Sept 2020, 09:05
ABSA will let you wait for YOUR OWN money , DISGUSTED !!
I am a customer of Absa for over 20 years , but time to change banks . Absa took their debit order on 26 August for a personal loan , we went on Debt Review , which debit orders was taken and paid Absa . So they have to reverse theyre debit order because they got paid by SA Crediet . I am still waiting from then up to now for my money they were so eager to take , why must the customer wait so long before they can get their money back ? I dont think other banks would do such thing , this needs to go viral so that people know what ABSA is doing , next step would be news papers by tomorrow if I dont have my money today !
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Replies (1)Absa's replyOfficial
07 Sept 2020, 10:09Dear Adele, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply07 Sept 2020, 10:09
Official
Dear Adele, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
