AL
Adele L

1 reviews | Active since Nov 2013

07 Sept 2020, 09:05

ABSA will let you wait for YOUR OWN money , DISGUSTED !!

I am a customer of Absa for over 20 years , but time to change banks . Absa took their debit order on 26 August for a personal loan , we went on Debt Review , which debit orders was taken and paid Absa . So they have to reverse theyre debit order because they got paid by SA Crediet . I am still waiting from then up to now for my money they were so eager to take , why must the customer wait so long before they can get their money back ? I dont think other banks would do such thing , this needs to go viral so that people know what ABSA is doing , next step would be news papers by tomorrow if I dont have my money today !

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Replies (1)
Absa
Absa's reply07 Sept 2020, 10:09
Official
Dear Adele, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***3. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd