Absa wickedness

In 2022 I initiated to to be placed under debt review, and it was never successful reason could be that I never defaulted to arriers but because I had signed the form 16, my details were showing that I'm on debt review. And 2023 I thought of selling the car and contacted absa to get settlement letter and was assisted by a consultant her name is Crystal. She then revealed that my account is on arriers to my dismay I asked her how come but she refused transferred me to legal department after noticing to that I'm on debt review. Fast forward the lady in the legal department told me that it was error my account is not on arriers. 2024/04/12 received a call absa car trackers who told me that Im on arriers I need to bring the car to their storage. Perplexed and shocked by the call thought that it was prank call or because I never received any sms or email regarding my default payment. And thinking that it could be **** I asked them to give me a time to check with the absa. The following morning I contacted absa and was told that my account is on arriers and I must need to speak with legal department which they don't work during weekends. 16/04/2024 in the morning I couldn't get hold of the legal and I'm receiving calls from the car trackers that I must bring the car. I tried several times reaching out to the legal and finally a lady rep**** to my call , I explained to her and she told me that my account is being handled by Shadin she cannot help me, but told me that she will send her email regarding my query. The case handle never came back to me and the trackes were on my shoulder and decided to comply and hand over the car. The told me that the car will be kept safe for a period of seven working days and it will then be moved to absa repo storage if I don't make any payments during this seven days. On the 22/04/2024 I had the money to pay the arriers and I was told that the car has been moved to boskbug for repossession and I need to contact repossession department, and they told me that the car was booked on 22/04,/2024 and the seven days will start counting from day 23 of may, and told me that I need to pay for towing charges and legal charges on top of my arriers which I have never received notification and not even section 129 was issued. This is really affected me neither thought that big company like absa can be unprofessional like this. I spoke with Charmaine Ouitsuizen who is managing the repo she told me that she need two days to investigate the matter and she acknowledges that there are people who didn't do their work well and now her department must fix it. Yesterday I received email from absa which didn't belong to me , but to anonymous lady it was regarding 129 letter of notice, hence they used my email address, I wonder who's fault is when this anonymous lady received a call for repossession without getting a notification prior first. 23/04/2024 Im receiving a call from absa regarding the going my consent to give them a go ahead with repossession is this really possible.argg I'm so fed up. They keep on saying that calls I'm being monitored they must refer back to the calls I made with them.