JN
Judy N
1 reviews | Active since Mar 2015
05 Jan 2026, 16:34
ABSA. Why is everything so difficult?
Why is everything so difficult? I am a disabled pensioner, and my life is difficult enough without trying to deal with banks, Cell phone companies and retail stores. I made 2 trips to ABSA, in person, with Power of Attorney, to get access to my sister's account. She suffers from PPS (Post-Polio Syndrome), which affects her mobility and hearing. I have tried to access her account and no luck. In the meantime, bank fees are mounting up. I have tried and I've just had enough
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Replies (2)0
Replies (2)
Absa's replyOfficial
06 Jan 2026, 10:05Dear Judy, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply06 Jan 2026, 10:05
Official
Dear Judy, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's replyOfficial
06 Jan 2026, 10:21Dear Judy,
We refer to the complaint forwarded to our office for intervention, C-***4.
We have tried to contact you on your number *** with no success.
Which branch did you visit and what assistance you are looking for.
Please let us know of a convenient time to contact you and assist with this matter.
RegardsGodfrey NdouCustomer Value Management
We refer to the complaint forwarded to our office for intervention, C-***4.
We have tried to contact you on your number *** with no success.
Which branch did you visit and what assistance you are looking for.
Please let us know of a convenient time to contact you and assist with this matter.
RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply06 Jan 2026, 10:21
Official
Dear Judy,
We refer to the complaint forwarded to our office for intervention, C-***4.
We have tried to contact you on your number *** with no success.
Which branch did you visit and what assistance you are looking for.
Please let us know of a convenient time to contact you and assist with this matter.
RegardsGodfrey NdouCustomer Value Management
We refer to the complaint forwarded to our office for intervention, C-***4.
We have tried to contact you on your number *** with no success.
Which branch did you visit and what assistance you are looking for.
Please let us know of a convenient time to contact you and assist with this matter.
RegardsGodfrey NdouCustomer Value Management
Best regards,