BM
Bianca M

1 reviews | Active since Mar 2018

05 Mar 2018, 12:55

ABSA - what service ??

This is the worst bank to deal with . Multiple phone class and my issue is still not resolved.

I have been trying to activate my card to be used overseas for over an hour . I keep being sent from pillar to post. I have explained to multiple people that I'm on international roaming that is costing a fortune and yet they transfer me to the wrong department over and over again. I am seriously disgusted with the service I have received and I will be moving banks.

0
Replies (1)
Absa
Absa's reply05 Mar 2018, 16:31
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,