HT
Hester T
1 reviews | Active since Mar 2010
19 Jan 2021, 07:42
ABSA - WHAT HAPPENED TO CUSTOMER IS IMPORTANT AND FIRST
I have been trying to get answers about interest rates from ABSA Tyger Manor now for 3 months. Ridiculous! All I get is a e-mail or a call with false promises everytime I enquire.
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Absa's replyOfficial
19 Jan 2021, 11:33Dear Hester, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply19 Jan 2021, 11:33
Official
Dear Hester, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care