DB
Dennis B
1 reviews | Active since May 2018
08 May 2018, 15:30
ABSA-What a nightmare
I recently joined ABSA rewards, and opted to pay my subs monthly. Lone be hold the entire years subscriptions went off my account. I then email the party concerned on the 24 of April 2018, till now i am receiving auto generated responses informing me that they are attending to the query. Almost 10 days later.......NO REFUND...HIGHLY DISAPPOINTING-***
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Absa's replyOfficial
09 May 2018, 14:56Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply09 May 2018, 14:56
Official
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,