NL
Norman L
1 reviews | Active since May 2019
10 May 2020, 11:07
Absa what a joke
After my previous complaint about a garage fee coming off my acount and i do not have a garage cards absa responder with referance number C-***7 and apologized as well as said the money would be reverced. After my complaint it still has not been reverced and i can now not log onto my banking app!!! To ad insalt to the situation yet again the garage fee of 43 rand was taken of today again. I will now no longer bank with absa
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Replies (2)
Absa's replyOfficial
11 May 2020, 18:33Dear Norman lubbe Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . The Garage fees was reversed already on 04/05/20.
I will review the new fees and provide feedback. Kind regards,Daphne Le GrangeGroup Customer Care
I will review the new fees and provide feedback. Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,
Absa's reply11 May 2020, 18:33
Official
Dear Norman lubbe Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . The Garage fees was reversed already on 04/05/20.
I will review the new fees and provide feedback. Kind regards,Daphne Le GrangeGroup Customer Care
I will review the new fees and provide feedback. Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,
NL
Norman L's updateReviewer Update
11 May 2020, 18:39Thank you qnd why can i not log onto my absa app all of a sudden? I cant call to fix it as no one answers
NL
Norman L's update11 May 2020, 18:39
Reviewer Update
Thank you qnd why can i not log onto my absa app all of a sudden? I cant call to fix it as no one answers