ABSA what a disappointment!!

So I called ABSA twice about transactions that was not done by me, the first call I made to The banking call centre the second one I called the ***** department, however it was quite a useless task, I was told that they can’t reverse the transactions, eventually I managed to stop the Card but was informed that they cant send the card to me, I would have to go into a branch.

Most of the other banks offer the service where they deliver your card to you, however ABSA seems incapable of this. I’ve been a ABSA client for more than 10years now, but I think this was the last! I’m going to close my account and move everything to another bank