ZD
Zorina D

1 reviews | Active since Aug 2018

20 Oct 2022, 12:27

Absa Westgate Mall

Absolute horrible service. Only 1 teller available and 2 customer consultants. Few people in bank but need to wait 45 minutes to be helped at the teller. Was td that only 1 is available. Just one of the many reasons I can to close my account. Get some more peoe on the floor Absa!!!!

0
Replies (1)
Absa
Absa's reply20 Oct 2022, 13:46
Official
Dear Zorina Dawood Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw

Best regards,