RH
Regardt H
1 reviews | Active since Mar 2010
12 Aug 2019, 13:13
Absa, we excel at giving poor service, and love taking your money
This bank will take your money and good luck seeing it again. Also good luck logging a complaint. They put the phone down while you are busy, thats if their systems are actually online. Really pathetic!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
12 Aug 2019, 16:45Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Vanessa Crowe
Specialist case Manager
Customer Value Management
Absa's reply12 Aug 2019, 16:45
Official
Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Vanessa Crowe
Specialist case Manager
Customer Value Management
RH
Regardt H's updateReviewer Update
19 Aug 2019, 15:44After being kept in the dark for a week, theres 3 things I didnt see. Help from absa, my money, the airtime i wasted. The service is even so terrible, they dodge your calls. It really just got more pathetic as the week progressed. You cant reach people, because they work from home. Yeah im closing my account for sure
RH
Regardt H's update19 Aug 2019, 15:44
Reviewer Update
After being kept in the dark for a week, theres 3 things I didnt see. Help from absa, my money, the airtime i wasted. The service is even so terrible, they dodge your calls. It really just got more pathetic as the week progressed. You cant reach people, because they work from home. Yeah im closing my account for sure
RH
Regardt H's updateReviewer Update
20 Aug 2019, 12:30Dear ABSA
Thats the only response i got after waiting a week. Waiting for callbacks and wasting airtime to phone you.
Thats the only response i got after waiting a week. Waiting for callbacks and wasting airtime to phone you.
RH
Regardt H's update20 Aug 2019, 12:30
Reviewer Update
Dear ABSA
Thats the only response i got after waiting a week. Waiting for callbacks and wasting airtime to phone you.
Thats the only response i got after waiting a week. Waiting for callbacks and wasting airtime to phone you.