1 reviews | Active since Nov 2014
ABSA, We bring disappointment to life.
Where do I start?
ABSA doesn't know how to close an account or update a credit record.
I requested my ABSA Business Banking account to be closed down 2 months ago due to lack of service form ABSA. FNB has been stunning by the way, in case anybody was wondering. For the past two months ABSA have tried deducting money from an account that was closed.
Secondly, in 2020, I paid off all my personal credit with ABSA. I recieved my "paid-up" letter stating that the accounts are closed and that everything is settled. I then try and run a credit check on myself, and sure enough, ABSA haven't updated it at all!
I'm in two minds when it comes to taking ABSA to court for *****. Charging costs to an account which has been closed, and on top of that keeping me liable for an account that has been closed for 2 years.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayGroup Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayGroup Customer Care
