ME
Marius E
1 reviews | Active since Feb 2010
27 Jan 2025, 12:50
Absa waterfallmall
I WISH WE COULD UPLOAD VIDEOS of the staff of this branch . Dear Lord ! They are beyond PATHETIC!!! They chat for hours on end instead of taking telephone numbers and take the conversations and visitations from there .Absa SUCKS DUE TO STAFF INCOMPETENCY
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Replies (2)
Absa's replyOfficial
27 Jan 2025, 13:55Dear Marius, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply27 Jan 2025, 13:55
Official
Dear Marius, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's replyOfficial
27 Jan 2025, 16:30Dear Marius,
We refer to the complaint forwarded to our office for intervention C-***2. We released that the email that you used to send your complaint is different from the one we have on our system. Kindly confirm which email address to use when communicating with you.
RegardsGodfrey NdouCustomer Value Management
We refer to the complaint forwarded to our office for intervention C-***2. We released that the email that you used to send your complaint is different from the one we have on our system. Kindly confirm which email address to use when communicating with you.
RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply27 Jan 2025, 16:30
Official
Dear Marius,
We refer to the complaint forwarded to our office for intervention C-***2. We released that the email that you used to send your complaint is different from the one we have on our system. Kindly confirm which email address to use when communicating with you.
RegardsGodfrey NdouCustomer Value Management
We refer to the complaint forwarded to our office for intervention C-***2. We released that the email that you used to send your complaint is different from the one we have on our system. Kindly confirm which email address to use when communicating with you.
RegardsGodfrey NdouCustomer Value Management
Best regards,