Absa - wasting time and money

<p>Once again I am reminded why I don't hold my checking account with Absa! They have zero regard for customer service, nor a customers time or money. I was contacted by a customer service agent 6 weeks ago to confirm my new card had been ordered, only to show up at the bank (on my off day, having driven to the bank from home) to be told that my card was never ordered! So why do you record calls? For fun? Go listen to the phone call where I was told my card was ordered. Once this credit card is paid off I can assure you you will be seeing the back of me. That's an hour of my day, plus R100 petrol gone. And guess what? I'll have to do it all over again when the card is ready! Useless! You should be ashamed of your complete disregard for customers valuable time. </p>