Absa Walmer Park PE

I walked in 5th of Jan and asked a consultant who had nobody queuing where I could get a new absa cheque card. She indicated the line where 16 people were waiting to be helped by two people at the service desks. I checked a review of the bank on hello peter made in November and noticed nothing has changed and hello peter mentioned the bank had answered the client directly but there was no information. So I now mention that the bank does not seem to mind that their reputation is appalling on this simple service providing matter. I am travelling and the lost card blocked and reordered but I I have no choice but to sit an hour plus in a queue. I did this review in the queue.