MC
Monique C
1 reviews | Active since Jan 2016
16 Jan 2023, 16:06
Absa waiting period
Waiting 1 and half for pin change on card. Waiting again while being assisted have to wait again for someone else to assist me. Absa please make the bank more customer friendly. Waiting so long to be helped
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Absa's replyOfficial
24 Jan 2023, 12:17Dear Monique Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply24 Jan 2023, 12:17
Official
Dear Monique Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care