ABSA vs FNB Missing Money
Hi ABSA
On Friday my husband transferred R3000 to my FNB account via immediate transfer from his ABSA account ********** 1041. He got an SMS from ABSA that the transaction was successful but nothing showed in my account. The 3K is still not there. We called ABSA and they confirmed it went out of my husbands account and was accepted by FNB. According to ABSA there are many issues being reported. They have escalated this with FNB
FNB are blaming ABSA and ABSA are blaming FNB. The one who had the connectivity issue is FNB. I am in the middle minus R3000.00. FNB say the issue is clearly your side. You say the issue is definately on FNB's side.
My account number is ********** 0794 at FNB. My husbands ABSA account is ********** 1041.
Please sort this out between the two of you.
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
27 Aug 2017, 09:03Here is the proof of transaction from my husbands accout which is still not in my account
Absa: CHEQ1041, Transfer, 25/08/17 SETTLEMENT/C - INET IMMEDIATE PMT, ABSA BANK JP NEW FNB, R-3,000.00, Available R8,295.93. Help ***; POTGILC026
's update27 Aug 2017, 09:03
Reviewer Update
Here is the proof of transaction from my husbands accout which is still not in my account
Absa: CHEQ1041, Transfer, 25/08/17 SETTLEMENT/C - INET IMMEDIATE PMT, ABSA BANK JP NEW FNB, R-3,000.00, Available R8,295.93. Help ***; POTGILC026
's updateReviewer Update
27 Aug 2017, 09:24Issue sorted this morning thank you
's update27 Aug 2017, 09:24
Reviewer Update
Issue sorted this morning thank you
Absa's replyOfficial
28 Aug 2017, 10:17Dear Customer
Thank you for advising that matter has now been sorted
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply28 Aug 2017, 10:17
Official
Dear Customer
Thank you for advising that matter has now been sorted
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,