Absa Volksrust poor customer service

Got to Absa Volksrust at 8:30 am i was told that they are offline and they chased us out telling us they are busy with Sbv and i came back an hour later and the queue was too long and only 2 bankers for telling are assisting the rest are just moving around the branch not helping. One customer takes about 20 to 30 minutes with one teller. Branch manager doesn't even care to add more teller or to ease the service. Their customer service is disgustingly poor.