RS
Rondee S
1 reviews | Active since May 2019
20 Mar 2021, 12:14
Absa virtual bankers?
ABSA Private Banking’s Virtual Bankers only in name. The dont work virtually. Like all bank employees the work from the office. Change the name not to create expectations. Thought Absa would have moved with the new reality. No wonder the play catch up with FNB.
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Absa's replyOfficial
23 Mar 2021, 08:50Dear Rondee, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***2. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,
Absa's reply23 Mar 2021, 08:50
Official
Dear Rondee, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***2. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Best regards,