CA
Claude A
1 reviews | Active since Dec 2022
02 Dec 2022, 11:08
Absa Virgin Card
Absolutely useless customer service, I had a Virgin card for many years, my preffered card, then it expired, told by ABSA it is no longer valid and they do not replace it with one of theirs. Abysmal service! Just take over the debt and offer nothing.
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Absa's replyOfficial
02 Dec 2022, 14:27Dear Claude Andre Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply02 Dec 2022, 14:27
Official
Dear Claude Andre Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Best regards,