Bm
Busiswa mbhise.bm
1 reviews | Active since Jun 2023
07 Sept 2023, 09:59
ABSA violated my husband's personal information by giving YMA Consulting my husband vehicle contract without my husband 's consent
ABSA violated my husband's personal information by giving YMA Consulting my husband vehicle contract without my husband 's consent. He further terminated my vehicle contract without my husband consent to put him under debt review while he is paying ABSA monthly without hassles. This is a breach of contract. ABSA is doing this knowing that my husband will finish paying in August 2024. ABSA divulged personal information to YMA consulting and failed to ask my husband if he is aware of this ****. Absa has a contract with my husband not YMA consulting.
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Absa's replyOfficial
07 Sept 2023, 10:37Dear Busiswa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Absa Bank Group Customer Care
Absa's reply07 Sept 2023, 10:37
Official
Dear Busiswa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Absa Bank Group Customer Care