ABSA -Victimisation, Poor Customer Service and False Pretext Banking Solutions.

I was offered a payment relief consideration by ABSA and i accepted it. First month of the payment relief, the full monthly installment of my loan was debited and i asked them why this is the case, A refund was promptly made back into my account. A week later and for the past month and a half, i have been inundated by calls from the collections department informing me that my account is in arrears and threatening to take legal action against me and blacklisting. I then told them that i do not want to participate in this payment relief nonsense of theirs which was offered under false pretext and then paid up my next installment in full, after which i advised them to please stop harrassing me with their phonecalls. This was at the beginning of the month of October. They said the system was updated but as i type this i have just finished a heated conversation with an agent from Absa collections department notifying me that my account is in arrears!! what ******* is this? Do you advertise and offer clients solutions and services under false pretenses, False advertising and victimization is what it is. I now run the risk because of your incompetence, of having the credit bureau pick up that false arrears claim and not be in good standing. I would urge people to consider twice before taking up your offers. For whatever product. This is victimization. I NEED THIS RECTIFIED ASAP.