BM
Bongane M
1 reviews | Active since Jul 2012
01 Feb 2023, 06:56
ABSA VF Debit
I bought a vehicle financed by ABSA and I was told that they will debit month end February and I have just woken up to the ABSA VF finance debit order of R13175.25. Atleast they should informed me that they will debit anytime from the 1st to the 28th of February.
I have also been waiting for ABSA to send me payment details to allow me to make advanced payments on this account but nothing was sent to this day.
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Absa's replyOfficial
01 Feb 2023, 12:11Dear Bongane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply01 Feb 2023, 12:11
Official
Dear Bongane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care
Best regards,