ABSA very poor service

i have an account with absa and my account for suddenly frozen. upon visiting the branch i was told that the pain "Paid" into my account was apparantly suspected of ***** from FNB (the payer) and later the money was reversed back to him. when i contacted him, (the payer) he said his bank told him they suspected ***** from my account which doesnt make sense at all.

anyways, until now they have not unfrozen my account and its been 4months now its just very bad service and i have sent them countless emails, affidavits as well as documantations and still nothing. i am seriourly considering closing down the account as well as at this stage wouldnt recomend anyone to bank with them as they are very poor at helping their clients.

my point is whatever they suspected of the money paid to me, the moeny was reversed hence ABSA has no right whatsoever to still have a hold on my account as long as there is no existing formal complaint.