CD
Carmen D
1 reviews | Active since Nov 2019
01 Nov 2019, 14:13
Absa Vehilcle finance adding 3rd party insurance without confirming with me.
Absa Vehicle and asset finance Absa just decided that they will add insurance on behalf of a 3rd party to my account. What the actual f??? So basically now i'm paying R2800 but they add R3419 to my account every month. How will i ever pay my car off? Let me put this into perspective...Last month my settlement amount was R49k. This month after they add more to my account (without confirming with me) my settlement amount is R79k. So they actually try to ***** R30k from me. I'm sure you will not be able to explain this when i involve a lawyer. How does that work?
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Absa's replyOfficial
01 Nov 2019, 15:31Dear Carmen Dantu, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Kindly provide our office with a id number or account number and the branch to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Absa's reply01 Nov 2019, 15:31
Official
Dear Carmen Dantu, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Kindly provide our office with a id number or account number and the branch to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
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Carmen D's updateReviewer Update
04 Nov 2019, 12:33So, ABSA, what is happening with this "investigation" of yours?
not even a phone call to say what the problem was. Do you think this will just go away?
not even a phone call to say what the problem was. Do you think this will just go away?
CD
Carmen D's update04 Nov 2019, 12:33
Reviewer Update
So, ABSA, what is happening with this "investigation" of yours?
not even a phone call to say what the problem was. Do you think this will just go away?
not even a phone call to say what the problem was. Do you think this will just go away?