1 reviews | Active since Mar 2017

27 Feb 2019, 17:13

ABSA Vehicles Financed

We app**** to buy a new vehicle today. We were rejected due to ABSA listening us on ITC as not paying however our current car financing with ABSA is up to date and will take 30 Days to resolve ourself with ITC. ABSA has caused us to loose a very good offer today as the vehicle will be gone before this can be handled off. Very disappointed with ABSA.

0
Replies (2)
Absa
Absa's reply28 Feb 2019, 12:18
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply28 Feb 2019, 14:08
Official
Good day
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,