CvdB
Coenraad van den Berg
1 reviews | Active since Sept 2015
19 Apr 2023, 11:32
ABSA VEHICLE SERVICE PLAN USELESS
Had the service plan for my vehicle for two years, serviced it once, when I wanted to service my vehicle again they indicated that the plan had expired beacuse I missed the annual service, but every month the debit order still goes off.
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Absa's replyOfficial
19 Apr 2023, 11:50Dear Coenraad Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,
Absa's reply19 Apr 2023, 11:50
Official
Dear Coenraad Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,