WB
Werner B
1 reviews | Active since Feb 2018
13 May 2021, 08:05
absa Vehicle Overdue Charging on interest the Contract differs to what the month statement stipulates
Absa Vehicle Finance is over charging on the monthly interest. Absa is taking more interest than what the capital amount is on a monthly basis. Their calculation is not the same as what my the contract states.
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Absa's replyOfficial
13 May 2021, 10:48Dear Werner Bothma
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***9
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply13 May 2021, 10:48
Official
Dear Werner Bothma
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***9
Kind regards,
Rezona Louw
Group Customer Care