ABSA vehicle insurance horrible

<p>If absa is not ready to take on vehicle insurance they must close down their devision and come back when they are better prepared. None of their staff seem like they have worked in insurance before and do not seem to note the sense of urgency in having a car repaired quickly. It takes 10 days for them to even decide whether they will pay the claim or not and during that time you get no communication from them. Every call you make to them ends in them simply passing the blame to someone else and saying that you should hang up and wait for someone to call you back (which never happens). The consultants cut you off when you are speaking and you dont feel in anyway that these people are doing what they can to assist. All the while you sit there with a damaged vehicle and no plan of recourse.</p> <p> </p> <p>ABSA vehicle insurance is a joke. Its simply a case of being greedy and just wanting to open a business and make money. These people have no clue what they are doing or how to treat a customer. You are better of going uninsured because thats basically what it feels like.</p>