SS
Salim S
1 reviews | Active since May 2020
30 Aug 2021, 12:29
Absa vehicle gives poor service
A payment I made in may on my account didn't reflex on their system. As a result they charged me interest for two months for no reason. Further more it's been two months and I picked it up and not them. What's the worst of it is I got a call today from the dispute and resolutions department and was threatened with vehicle repossession if my account wasn't paid up asap meaning that after all this time the system is still not up to date. This bank is bad and I would not recommend dealing with them. FNB and Nedbank don't give these issues.
Helpful (0)
Replies (2)0
Replies (2)SS
Salim S's updateReviewer Update
30 Aug 2021, 15:50That's wat u always say. Ur team is very *********** and rude. The last email I got from Ricardo Valentine was a treat that he will take my car away. Instead of correcting a mistake that you made and rectify the payment issue and helping me he decided to tell me he is some sort of boss there and and send me notice that u will try and take my car away. I have all records on hand and I will take you guys up with the relevant authorities. You guys suck. I spoke to 7 people already and got no help. This is horrible service to the max.
SS
Salim S's update30 Aug 2021, 15:50
Reviewer Update
That's wat u always say. Ur team is very *********** and rude. The last email I got from Ricardo Valentine was a treat that he will take my car away. Instead of correcting a mistake that you made and rectify the payment issue and helping me he decided to tell me he is some sort of boss there and and send me notice that u will try and take my car away. I have all records on hand and I will take you guys up with the relevant authorities. You guys suck. I spoke to 7 people already and got no help. This is horrible service to the max.
SS
Salim S's updateReviewer Update
30 Aug 2021, 15:53I been waiting on Ricardo's response since 12:00 that's 4 hours ago and he is apparently to busy to return calls also. The fact that he is working from home shouldn't affect payment service issues.
SS
Salim S's update30 Aug 2021, 15:53
Reviewer Update
I been waiting on Ricardo's response since 12:00 that's 4 hours ago and he is apparently to busy to return calls also. The fact that he is working from home shouldn't affect payment service issues.