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begum.lcb begum.lcb

1 reviews | Active since May 2017

09 Dec 2024, 11:50

Absa Vehicle Financing holding on to papers for PAID UP vehicle

My vehicle has been paid up for years and I am still begging Absa to send me the papers. I want to sell my paid up car but cannot because they are not sending me the papers for my PAID UP car.

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Replies (1)
Absa
Absa's reply09 Dec 2024, 12:45
Official
Dear Begum
 
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution.
 
The reference number for your complaint is C-***3.
 
Regards
Pravesh Bejay
Customer Value Management