1 reviews | Active since Nov 2017
ABSA VEHICLE FINANCE VERY RUDE AND DELAY IN DEBIT ORDERS
Hello Peter.
I have a very terrible relationship with Absa Vehicle finance First of all they are rude , quick to hangup the phone and they never apologise for their behavior
From November 2017 when i purchased my vehicle i was promised the payment will begin end of January 2018 .
I was shocked to have received a letter from Absa on the 3rd of January telling me i missed a payment , How could i miss a payment when the payment was suppose to be debit order .
They called me and cleared everything , told me they couldnt deduct since it was a holiday and everything , they said they will deduct Feb , February came and went they didnt deduct ,. I received a very disturbing call from their debt collector who was so rude , after going back and forth with him , he then realised they had wrong account numbers hence they couldnt debit . I thought they sorted it out until March they ddnt deduct again and today on the 6th of March they tell me im behind on my payments .
Im very unhappy with Absa and if it was possible i would switch to another bank account for my vehicle finance , Im totally disgusted as im painted out to be a deadbeat , when they are the once very unproffessional and delay thier debit orders .
Dear Katlego Mokobela
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Dear Katlego Mokobela
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
