ABSA Vehicle Finance Usless!!!!!

For 3 months now I have been trying to get ahold of the ABSA Vehicle Finance Department. I need to debit order date charge urgently. I sent several emails as well as countless phone calls that keeps you waiting for +- 15 mins and then the call gets cut!!!! Are ull paying for my phone calls? My debit order is being debuted early and I am faced with bank charges EVERY SINGLE MONTH!!!!! Should I claim back all the money I ****** waste because if you’re useless and *********** call center staff??? No ****** response whatsoever!!!!!!!!!!

Prelina Hanuman ***