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christiaan G

1 reviews | Active since Aug 2015

21 Aug 2020, 10:05

absa vehicle finance send wrong paid up letters and refuse to send right one

i emailed and phoned for my paid up letter then they sent the wrong person paid up letter then when i phoned again they said they not allowed to give me one

0
Replies (1)
Absa
Absa's reply21 Aug 2020, 11:10
Official
Dear Christiaan,
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. 
 
Regards
Pravesh Bejay