ABSA vehicle finance payment restructuring contact number leads to dead end

I have had vehicle finance with Absa for the past 5 months for 2 of my vehicles. One vehicle was bought in November and the second one in March. Unfortunately my fiancee has not received business for his company for the past 2 months and that has resulted in a reduced cash flow for us because he pays for the cars and I take care of other debts and the bond. We decided to make a temporary arrangement with ABSA vehicle finance to pay what we can afford on this vehicles until the situation improves. Currently both accounts are not in arrears.

I have tried calling the ABSA restructuring division for the past week with no luck. The call center gave me the following number to call ********** and this number has lead me no where. When I called the call center again to get another number they merely told me to substitute the last number of the number above with a number between 0 and 9. I have done that and all those numbers lead to a mail box that requests that I enter the number of the person I am calling.

At this stage I do not know who to contact regarding this issue because I need to make this arrangement asap before our next debit order is due.