PK
Petrus K

1 reviews | Active since Mar 2013

13 Dec 2017, 08:42

ABSA Vehicle Finance Passing the Buck!

I bought a vehicle on 15/09/2017 from an ABSA Approved Franchised Car Dealership and paid Cash.

At a later stage after not receiving my Registration Papers from the Franchised Car Dealership I found out that this vehicle is still under Finance with ABSA Vehicle Finance.

This is now 3 months later and I have still not received my Registration Papers for mentioned vehicle. The Dealership and their Customer Care Department is blaming ABSA for the delay in getting the Registration Documents.

I've contacted ABSA several times regarding this matter and are being referred from one Department to the other without any assistance!

0
Replies (1)
Absa
Absa's reply13 Dec 2017, 13:47
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd