1 reviews | Active since Aug 2018
Absa vehicle finance nuisance
What an absolute pathetic ban****!! Made a payment into my vehicle finance account on Friday the 28th of September due date every last day of the month. Got a phone call on Monday the 1st to notify me my account is arrears. The lasy then looked into the statement and said i must not worry the payment is reflecting. Surely if the end of the month falls on a weekend should they not wait a day or two for the payment to reflect? She then confirmes that she will put a note on the system so that i will not get another call for the same issue. They have been contacting me every single day after that with the very same thing! I then forwarded the proof of payment to Gerhard today 3.10.2018 after he told me that i have maybe paid it into the wrong account, yes the same account i have been using for the past 5 years!!! This wasn't the first time this has happend!! Pathetic ABSA!! I will NEVER recommend you to anyone!!
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
