ABSA VEHICLE FINANCE - NO SERVICE AT ALL!! DISGUSTED

My vehicle finance has been settled and I tried to acquire my Log book from ABSA.

I spent an hour on the phone with every number dialled diverting me to another number. I must have called 8 different numbers - either no one answers or they just divert the call.

Such pathetic service.

Last month, my one vehicle was settled with NEDBANK - the amazing customercentric service was outstanding.

They even delivered out Natis documents to our due, ensuring that COVID protocols were adhered to - contactless service -- but all it took was 1 phone call to NEDBANK. Excellent service Nedbank!!!

ABSA is so pathetic -- my entire morning and still no one can assist me.

I now must waste more phone minutes calling -- and still no assistance.

I just want my logbook -- my car is paid up!!