ABSA Vehicle Finance Loyalty Offering

Don't fall for the ABSA Vehicle Finance LOYALTY OFFERING where you supposedly get R1000 if you apply for new ABSA vehicle finance within 90 days after you have settled an existing vehicle finance agreement.

When I followed up (***) with AVF after the indicated 45 days (as the R1000 wasn't paid into my account) they told me that it is "not applicable in my case" as the finance application was handled/facilitated by the relevant car dealership (BB Motors Hatfield) and not myself in person!

THIS IS ******** as this "requirement" was not listed in the T&C's regarding the Loyalty Offering as per link: https://www.absa.co.za/content/dam/south-africa/absa/pdf/Offers/terms-and-conditions/absa-vehicle-finance-loyalty-offering-TC.pdf (I hope they don't change the T&C's after the fact)

Anyway, the financing is done in MY name, not the dealership. As a matter of fact, I insisted on ABSA at the time (because in part of the offering) and did not opted for another bank.

I know R1000 is maybe not a lot of money but it is the principle that matters.

There is nothing else to be said other than this company is just plain ***** and this loyalty offering is a ****. I also intend to complain at the Ombudsman for Banking Services