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LEJONE K

1 reviews | Active since May 2018

07 May 2018, 14:40

ABSA VEHICLE FINANCE LEGAL DEPARTMENT

i have been trying to call ABSA legal department to make payment arrangements for my vehicle which is financed by them, but i have been tossed to-and-fro by the *********** staff who seem to not know the direct line to ABSA legal department.

The car in question which i was using for business was involved in an accident and as a result i started defaulting in payments as i did not have any source of income. I have just recently got a job and i wanted to make payment arrangements, but have not been able to get to the right people to assist with this.

if anyone can help with the right contact to ABSA legal department i would appreciate this as i do not want to have this account handed to debt collectors unnecessarily. Reach me on ********** or send me email to: **********

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Replies (1)
Absa
Absa's reply08 May 2018, 12:42
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd