xW
xoli W

1 reviews | Active since Jun 2017

01 Jun 2023, 07:41

ABSA VEHICLE FINANCE IS ABUSIVE AND ARROGANT.

ABSA is abusive. First they went and debit an account I did not authorize them to debit. After all their investigations, my case is being closed. Paying back the charges is the end of it for them. BUT I still don't know WHY they did that unauthorized debit order. I've been expecting a call from absa just to explain what happened. I mean if there's anything to be done to prevent this from happening again .

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Replies (1)
Absa
Absa's reply01 Jun 2023, 10:00
Official
Dear xoli weza Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***3 Kind regards,Group Customer CareRezona Louw