xW
xoli W
1 reviews | Active since Jun 2017
21 May 2023, 09:13
Absa vehicle finance is abusing me
The debited my two different accounts twice for one car one month (may 2023) instalment. They did an authorized debit order because I did not submit different bank details do who gave them permission to debit a different account. They are abusing me
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Replies (1)Absa's replyOfficial
22 May 2023, 08:27Dear Xoli Weza
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
Absa's reply22 May 2023, 08:27
Official
Dear Xoli Weza
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
