xW
xoli W

1 reviews | Active since Jun 2017

21 May 2023, 09:13

Absa vehicle finance is abusing me

The debited my two different accounts twice for one car one month (may 2023) instalment. They did an authorized debit order because I did not submit different bank details do who gave them permission to debit a different account. They are abusing me

0
Replies (1)
Absa
Absa's reply22 May 2023, 08:27
Official
Dear Xoli Weza

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for  your complaint is C-***0 Kind regards,Group Customer CareRezona Louw