sM
sudhir M

1 reviews | Active since Oct 2014

12 Jun 2024, 10:09

ABSA VEHICLE FINANCE ****ING USELESS

So here is my story that ****ING ABSA put me through.

I bought a car in January 2022 through ABSA vehicle finance. Since the day of approval till today not once has ABSA contacted me to debit my account for the car. I took it upon myself to contact ABSA and get all the relevant information so I could pay manually for the car which I did every month. So fast forward too present time I got retrenched and again ABSA didn't contact me to ask why is there no payments to the car I contacted them as usual cause they are ****ing useless and mentioned to them that I am retrenched. Now the shocking part to this whole story is that just when I get a job the Sheriff takes my car cause I am owing but yet arrangements were made that now I do have a job I will start paying for car and ABSA gave me the chance till end of July to start making payments which was agreed upon. Now why wasn't the ****ing message passed on to the attorneys office to pend the collection of the car. I want my car back so I can still go to work and as promised to settle the car by December 2024. As usual ABSA ****ed up again and is inconveniencing me. If I do loose this job because off your *********** ****ing useless staff that can't do there jobs properly then I am definitely going to take legal action against you because I am definitely not going to be homeless with my 74 year old mum due to ABSA because I supposed to working but cannot get to work due to my car been taken away from me. Sort this matter out immediately and let me get my car back and pay for it as promised from end of July.

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Replies (5)
sM
sudhir M's update25 Jun 2024, 09:17
Reviewer Update
Hi Godfrey

Just to bring this too your attention that since my car was repossessed by AVAF nobody has contacted me till today to discuss the way forward. I am sick and ****ing tired off always running behind useless people that work at AVAF cause there is no customer care at all. AVAF is very quick to pick up the phone and take the matter legal but cannot pick up the phone and call a customer to congratulation him/her on purchasing the vehicle and sorting out the debt order. I had too take it upon myself to do monthly EFTs to ensure my car is paid that is how ****ing useless people are at ABSA vehicle finance. So for making me suffer the way you have and for taking away my plate off food from my 74 year old mum and I. You either return my vehicle and let me continue paying for it or loose it all and get nothing for the vehicle after I am finish with you. REMEMBER THAT THE CUSTOMER IS ALWAYS RIGHT and you cannot auction the vehicle without my consent or I will definitely sue ABSA.
sM
sudhir M's update25 Jun 2024, 13:21
Reviewer Update
WHY THE **** MUST I KEEP CONTACTING ABSA EMPLOYEES, ARE THEY THAT USELESS TO PICK UP THE PHONE AND CALL THERE CUSTOMERS? AND **** YOUR DETAILED FEEDBACK AND DO YOU YOUR ****ING JOB PROPERLY AND GET THAT PERSON TO CALL ME AS FOR THE PAST 3 YEARS BEING A CLIENT TO ABSA HAS BEEN A ****ING NIGHTMARE. YOU PEOPLE ARE DAMN ****ING USELESS TO BE HONEST.
sM
sudhir M's update25 Jun 2024, 15:08
Reviewer Update
YES AND I AM GOING TO DRAG THIS MATTER FOR LONG AS I CAN SO YOU DONT GET ANYTHING FOR THE CAR SINCE AVAF IS NOT AGREEING ON AN INSTALLMENT AMOUNT AS BEFORE THE CAR GOT REPOSSESSED I MADE ARRANGEMENTS OF PAYING R20K MONTHLY TOWARDS THE CAR WHICH WAS AGREED UPON BY AVAF AT THAT TIME AND NOW ALL OFF A SUDDEN THAT PERSON I SPOKE TOO DOES NOT EXIST AND THERE IS NO RECORD ON THE SYSTEM BUT VERY STRANGE I ACCEPTED THE DEBICHECK MANDATE THAT WAS SENT TOO ME FOR THE INSTALLMENT AMOUNT. SO KEEP PLAYING GAMES WITH ME CAUSE I CAN DO THE SAME AND PROLONG THIS MATTER TILL THE DAY I DIE. I WILL REPEAT MYSELF AND SAY I DO NOT GIVE CONSENT TO AVAF TO AUCTION THIS VEHICLE UNTIL SUCH TIME THE CAR IS RETURNED TOO ME AND LET ME HONOUR THE ARRANGEMENTS MADE OF 20K MONTHLY AS AN INSTALLMENT.
sM
sudhir M's update25 Jun 2024, 15:24
Reviewer Update
Hi Godfrey

Good that is it noted cause I am going to fight and never giving up till I get my car returned to me so get used to my messages.
sM
sudhir M's update25 Jun 2024, 15:41
Reviewer Update
Hi Godfrey

Thank you and let's hope they contact me and we can come up with an agreement like the arrangement i made prior to the car getting repossessed.